HOW TO FILE A CONSUMER COMPLAINT?
Also, when it comes to making demands, be sure to give the company more than one option. For example, company policy might prevent them from giving you a full refund, but they may be open to giving you a replacement product that is superior to the one you purchased. In other words, the more options you give the company, the better your chances are to get your grievance addressed without going to court. When you think of the hassles of going to court, being flexible here will ultimately help you out a lot!
Your notice can be printed in English on a regular A4 size page, signed by you and sent by post to the registered address of the company. Be sure to use either
registered post with acknowledgement due or speed post with tracking feature. This is important as you will need legal proof that the company has received your notice.In your notice, you will need to also give the company some time to redress your grievance. This time should be specified as after the receipt of the notice. Again, be fair when providing time to the company. Anywhere between 15 to 45 days should be adequate depending on the gravity of the matter.
You should also be sure to mention, in a non-threatening manner, your intention to pursue the matter legally should the company fail to address your problem in the given time. The statement could be merely something like this; “You are hereby given fifteen (15) days from the receipt of this letter, to grant and process this demand, failing which, I will be forced to pursue other legal measures including filing a petition with the State Consumer Disputes Redressal Commission (or other competent court or forum with jurisdiction) on this matter”
Important points to take care of in the notice include the following:
Stage 4: Prepare Your Complaint
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Amount of Compensation Sought
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Court Fee to be Paid
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Court with Jurisdiction
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Demand Draft drawn in the Favor of
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Up to Rs. 1 Lakh
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Rs. 100/-
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District Consumer Disputes Redressal Forum
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President, Consumer Disputes Redressal Forum, (District Name)
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Rs. 1 Lakh to Rs. 5 Lakhs
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Rs. 200/-
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District Consumer Disputes Redressal Forum
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President, Consumer Disputes Redressal Forum, (District Name)
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Rs. 5 Lakhs to Rs. 10 Lakhs
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Rs. 400/-
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District Consumer Disputes Redressal Forum
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President, Consumer Disputes Redressal Forum, (District Name)
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Rs. 10 Lakhs to Rs. 20 Lakhs
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Rs. 500/-
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District Consumer Disputes Redressal Forum
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President, Consumer Disputes Redressal Forum, (District Name)
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Rs. 20 Lakhs to Rs. 50 Lakhs
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Rs. 2000/-
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State Consumer Disputes Redressal Commission
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Registrar, State Consumer Disputes Redressal Commission, (State Name)
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Rs. 50 Lakhs to Rs. 1 Crore
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Rs. 4000/-
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State Consumer Disputes Redressal Commission
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Registrar, State Consumer Disputes Redressal Commission, (State Name)
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Above Rs. 1 Crore
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Rs. 5000/-
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National Consumer Disputes Redressal Commission
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Registrar, National Consumer Disputes Redressal Commission
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Domestic Violence….Say no to it ….Know your Rights
- Physical abuse consisting of harming the limb or causing injury of any form is domestic violence
- threating the female with the view of extorting money, valuable or for an illegal demand for dowry is domestic violence
- calling the female by different names such as one who cannot produce kids etc or by ridiculing her is domestic violence
- Alienating the property of a female or depriving her of right to property or her stridhan is domestic violence
- Abusing the female verbally also constitutes domestic violence
- Husband
- His family
- Live-in partners
- Anybody in a domestic relationship with aggrieved person, domestic relationship is relationship of cosagnnuity, adoption, marriage, relationship in nature of marriage, relatives
- Protection order : protecting the aggrieved person from any physical abuse
- Residence order: preventing the aggrieved person from being disposed and securing her a place to live in the household
- Monetary orders: compensating her for the loss that has occurred to her due to domestic violence
- Custody orders: giving the custody of the child in case of complaint considering the welfare of child
- Other orders: In case of any other injury or damage
