Your information
Privacy Policy
This policy explains how SS Global Law Firm collects, uses, stores and protects personal information when you visit our website or contact us.
1. Who we are and scope
SS Global Law Firm (“SS Global”, “we”, “us” or “our”) is a law firm based at G-4 Shokeen Plaza, Plot No. 3, Pocket 7, Sector 12, Dwarka, New Delhi 110075, India. This policy applies to personal information processed through ssglawfirm.in, website enquiry channels and related communications.
Information handled during an established professional engagement may also be governed by the engagement terms, professional obligations, legal privilege, confidentiality duties and applicable law.
2. Information we may collect
| Category | Examples |
|---|---|
| Contact and identity information | Name, email address, telephone number, organisation, city and preferred contact method. |
| Enquiry and matter information | The subject of your enquiry, documents or facts you voluntarily provide, appointment requests and correspondence. |
| Professional or business information | Job title, company details and information relevant to a proposed or existing engagement. |
| Technical and usage information | IP address, browser and device type, timestamps, referring pages, website activity, security logs and similar diagnostic data. |
| Communication records | Emails, contact-form submissions, call or messaging details and records necessary to respond to or administer an enquiry. |
Please provide only information reasonably necessary for us to understand your enquiry. Do not submit information about another person unless you are authorised to do so.
3. How information is collected
We collect information directly from you when you use a form, email, call, message, request an appointment or otherwise communicate with us. Limited technical information may be collected automatically through website hosting, security tools, server logs, cookies and, where enabled, analytics tools. We may also receive information from publicly available sources, referrals or authorised representatives where relevant and lawful.
4. How we use personal information
We may process information to:
- respond to enquiries, arrange consultations and communicate with you;
- conduct preliminary conflict, identity, eligibility and suitability checks;
- take requested steps before an engagement and, if engaged, provide and administer legal services;
- operate, secure, troubleshoot and improve the website and our communications;
- maintain business, professional, accounting and compliance records;
- prevent fraud, misuse, security incidents and unlawful activity;
- establish, exercise or defend legal claims and comply with court, regulatory or lawful governmental requirements; and
- send updates or invitations where you have requested them or where otherwise permitted by law, with an option to opt out.
We process personal information on the basis of consent, your request to take steps or provide services, legal obligations, professional duties and other grounds or legitimate uses recognised by applicable Indian law.
6. Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining professional and business records, complying with legal or regulatory duties, resolving disputes and enforcing agreements. Retention periods vary according to the nature of the information and the relationship. Information that is no longer required is deleted, anonymised or securely archived, subject to lawful exceptions.
7. Security and confidentiality
We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration or disclosure. However, no internet transmission, email system or storage method is completely secure. Please avoid sending highly sensitive or time-critical material through an unsecured channel unless we have agreed on an appropriate method.
Contacting us does not itself create a lawyer-client relationship or guarantee that submitted information will be treated as privileged. Please review our Terms & Conditions.
8. Your choices and rights
Subject to applicable law and any professional, privilege, record-retention or legal restrictions, you may ask us to:
- confirm or provide information about our processing of your personal data;
- correct, complete or update inaccurate personal information;
- erase information that is no longer required or withdraw consent where processing depends on consent;
- address a grievance about the handling of personal information; or
- stop non-essential promotional communications.
We may need to verify your identity and authority before acting on a request. We will respond in accordance with the law applicable at that time, including relevant provisions of the Digital Personal Data Protection Act, 2023 and associated rules as they come into force.
10. Children’s information
This website is not directed to children. A parent, guardian or authorised adult should contact us where legal assistance concerns a child. We do not knowingly seek personal information directly from children through this website.
11. External websites and services
Links to social-media pages, government resources, news websites or other third parties are governed by those parties’ privacy practices. We are not responsible for their content or processing activities.
12. Changes to this policy
We may update this policy to reflect changes in law, technology or our practices. The current version will be posted here with the revised date. Material changes may also be highlighted on the website where appropriate.
13. Privacy contact and grievances
For a privacy request, correction or grievance, email info@ssglawfirm.in with the subject line “Privacy Request”, or write to SS Global Law Firm, G-4 Shokeen Plaza, Plot No. 3, Pocket 7, Sector 12, Dwarka, New Delhi 110075, India.
We will review the request, verify relevant details where necessary and respond within the period required by applicable law.